If you refer patients to multiple DME vendors depending on the need (such as one for equipment, another for repairs, another for complex rehab), you already know the coordination burden that creates. Tracking who has the patient’s chart, following up on repair timelines, managing callbacks when equipment fails after delivery.
We’ve heard this from the providers we work with. It’s part of why we made a significant operational change this year.
Our Repair Center Is Now On-Site
South Bay Home Health Care recently relocated our repair center into the same facility as our showroom at 1349 El Prado Ave in Torrance. For your patients, that means equipment sales, fittings, and service are all in one place. For your team, it means one call, one location, and no handoff gaps.
Common repairs we handle in-house: wheelchair and scooter maintenance, power chair electronics, seating and positioning adjustments, walker and rollator servicing, and CRT equipment modifications post-delivery.
What This Means for Your Referrals
When you refer a patient to SBHHC, you’re referring them to a team that handles the full continuum — not just the initial equipment purchase. If something needs adjustment at 6 months, your patient isn’t starting over with a new vendor. They come back to the same team that fitted them.
That continuity matters especially for complex cases. Our ATP-credentialed CRT specialist works alongside our repair team, which means post-delivery adjustments on custom seating and positioning systems are handled by people who understand why the equipment was configured the way it was.
The Largest Showroom in the South Bay
We also carry one of the broadest in-stock selections in the area. For patients who need to try equipment before committing — particularly those with complex positioning needs or limited trial-and-error tolerance — our showroom gives them options that smaller vendors simply don’t have on the floor.
No appointment needed for standard DME. CRT evaluations are scheduled directly with our ATP.
Refer a Patient
📞 (800) 464-3258
📠 Referral Fax: (310) 388-5980
Parachute portal accepted
📍 1349 El Prado Ave, Torrance, CA | Mon–Fri 9AM–5PM
Frequently Asked Questions
What types of repairs does SBHHC handle?
We service power wheelchairs, manual wheelchairs, mobility scooters, rollators, walkers, and CRT equipment including seating systems and positioning components.
Does my patient need to make an appointment for repairs?
Walk-ins are welcome for assessments. Repair timelines depend on the issue and parts availability. Call us to discuss a specific situation.
Can SBHHC handle both the initial equipment and ongoing service for my patient?
Yes — that’s exactly the model. We handle fitting, delivery, and ongoing service from the same location.
Do you accept Medicare and Medi-Cal for repairs?
Yes. Contact us to discuss coverage specifics for your patient’s situation.
How do I refer a patient for a CRT evaluation?
Send a prescription and relevant clinical notes by fax to (310) 388-5980 or through the Parachute portal. Our ATP will coordinate directly with you and the patient.